Terms and Conditions
Last updated: April 2026
Introduction
These Terms and Conditions outline how this website is used and the basis on which counselling services are offered by Sarah McDonough. By using this website or making contact, you agree to these terms.
Use of This Website
The content on this website is provided for general information only. It is not intended to replace professional advice, diagnosis or treatment.
While every effort is made to ensure the information is accurate and up to date, no guarantees are made regarding completeness or reliability.
Counselling Services
Counselling services are offered to adults on a one-to-one basis. Sessions are designed to provide a safe, supportive and confidential space to explore thoughts and feelings.
Engaging in counselling is a personal choice, and outcomes may vary from person to person.
Appointments & Cancellations
Appointments should be attended at the agreed time.
If you need to cancel or rearrange a session, please provide at least [insert notice period, e.g. 24 or 48 hours] notice where possible. Late cancellations or missed appointments may be charged.
Fees & Payment
Session fees will be agreed in advance. Payment terms and methods will be discussed prior to starting counselling.
Confidentiality
All sessions are confidential. However, there are some exceptions where confidentiality may be broken, such as:
- If there is a risk of serious harm to yourself or others
- If required by law
Where possible, this will always be discussed with you first.
Contact & Communication
Communication via email or contact forms should not be used for urgent or emergency support.
If you are in crisis or need immediate help, please contact your GP, call NHS 111, or dial 999 in an emergency.
Data Protection
Personal information is handled in accordance with the Privacy Policy. By using this website or contacting Sarah McDonough Counselling, you agree to the collection and use of your information as outlined there.
External Links
This website may include links to external websites. Sarah McDonough Counselling is not responsible for the content or privacy practices of these sites.
Changes to These Terms
These Terms and Conditions may be updated from time to time. Please check this page for the latest version.
Contact Details
If you have any questions about these Terms and Conditions, please contact:
Email: sarahmcdonoughcounselling@outlook.com